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What to know before booking
Please Read IN FULL Before Booking
*Due to inflation in the price of supplies all massage and Facial service prices have increased. In addition every massage session now includes a lite stretch.
We no longer issue refunds for any canceled services. Appointments must be rescheduled. We will gladly reschedule your appointment. All reschedules require at least 24 hours notice. Same day rescheduling will incur a penalty of twenty five dollars per therapist. There is no rescheduling after your scheduled appointment time starts.
- Confirmation of your appointment is solidified by the payment of your electronic invoice, due at the time of booking. IF you are booking more than two months out you may pay a non refundable deposit to hold your appointment date and time. Your deposit amount, is half the total cost of your services, also due at the time of booking.******************
-ALL ONLINE REQUESTS are for single sessions only, and Must be made at least 2 hours in advance. If you would like to book with less advanced notice please call to check availability.
-ALL COUPLES MASSAGE requests should be made at least 24 hours in advance. Please call us to book your couples massage.
- Please note that our tables have a 300 lb weight max and 6'5in length max for clients. IF you exceed these limitations please give us a call before booking your session.
-Unfortunately we are not Handicap accessible, if assistance is required please call us before booking.
-If you have a gift certificate please make your request using a "member" service and write in the note section that it is a "physical gift certificate or e gift card <include your sixteen digit code for your ecard>", "monthly membership" or "package holder" so that we won't charge you
***Please Note that All Physical gift certificates purchased, must be presented at the time of service or payment will be due immediately, no exceptions. *** All massage packages ,credits, and physical gift certificates are valid one year only. ***
-WE ONLY ACCEPT "ZEN AND THE CITY" GIFT CERTIFICATES, WE DO NOT ACCEPT "SPA AND WELLNESS" GIFT CARDS or any other gift cards or certificates that do not have VISA OR MASTERCARD LOGO.***
Please don't forget to register your email and login using the "Login" button below. This will allow you to book, cancel and reschedule all online.
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